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1. Drivers. |
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On collection of the vehicle the
hirer/drivers will need to present their drivers licence, both
parts if new style photo card, and also 2 additional forms of
identification, one a photo ID e.g., passport and one a recent
ID showing name and current address e.g. bank statement/utility
bill. |
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Drivers must be aged between 25
and 70, and held a full licence for a minimum of 2 years and
be in good health. Any points/convictions on a licence will be
considered on an individual basis, normally 3-6 points for speeding
or traffic signal violations will not incur a small charge. |
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If you are visiting from abroad,
your licences need to be in English or an International driving
permit needs to be presented with your national licence. |
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In addition to the main driver,
we are able to insure one further driver on production of acceptable
licences & ID, at no extre charge, |
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Drivers are personally liable for
all legal penalties (e.g. parking tickets) which are incurred
during the period of hire. |
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2. Booking. |
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Bookings can be made on line, by
phone, post or in person. A deposit of £250 per week (or
30% of the hire rate for the Classic Camper) will confirm your
booking. All major credit/debit cards accepted. We do not accept
cash. Confirmation of your booking will be issued by post upon
completetion of an online booking form. |
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The balance of the rental costs
will need to be settled six weeks before the start of your hire.
An email reminder will be issued for this balance. |
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On the day of the hire a security
deposit of £750 (£1250 for sports& music festivals)
will need to be paid by Credit/Debit Card. (please allow two
weeks if paying by cheque) This payment is fully refundable. |
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Easy Hire Motorhomes Ltd reserves
the right to cancel the booking if payment is not received six
weeks prior to departure. Payment is by credit, debit card or
a GBP sterling cheque. For late bookings (less than six weeks
before departure) the full rental price is payable on booking.
Vehicles will not be released without full payment being completed.
Cheques will not be acceptable for late bookings (less than 2
weeks prior to departure). |
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3. Credit/Debit Cards. |
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Visa card, MasterCard, Amex, Solo,
Switch and Maestro are accepted. Credit Card payments will incur
2½% interest, Amex 5%, There is no charge for Debit Cards. |
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4. Extras. |
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Please see our Extras page for more
information. |
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5. Cancellations. |
If the cancellation is more than
6 weeks prior to the collection day, you will forfeit your deposit.
If you cancel less than 6 weeks before the collection day, you
will forfeit the deposit and any hire fees paid.
We recommend you take out adequate insurance to cover unforeseen
cancellation.
If, on arrival to collect the vehicle, your licence is unacceptable
due to endorsements, defacement or incorrect vehicle categories,
no monies will be refunded. |
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6. Motorhome Collection and Return. |
Collection is between 3.30pm and
5.30pm.
We would like to spend at least an hour with you especially if
it is your first time with a Motorhome or camper. You will be
shown all the operations of the vehicle and we ensure that you
are comfortable with everything.
We will check your documentation and finalise the paperwork.
Returns need to be between 9.00am and 10.00am on the day of return.
Sorry we do insist on you being punctual, as we want to make
sure the vehicle is fully prepared & serviced for the next
group to enjoy their holiday.
Late returns will incur fees at the rate of £50 per hour
or part hour. If you will be late returning, the rental company
must be advised immediately. Failure to advise may result in
prosecution for driving whilst uninsured.
The fuel tank needs to be full of fuel, otherwise £20 +
FUEL will be incurred.
The waste water empty, otherwise £30 will be incurred.
The toilet empty and clean, otherwise £50 will be incurred.
The overall cleanliness of the vehicle should be in the same
condition as from when you collected it. Failure to return the
vehicle in clean condition will incur a valeting charge.
The vehicle will be checked for damage and the inventory for
any shortages. |
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7. Breakdowns. |
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All our vehicles carry full breakdown
and recovery cover, in the case of breakdown or accident a 24
hour phone number is provided on the windscreen of the vehicle. |
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Please contact us if any problems
arise. |
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In the case of breakdowns, which
are the fault of the hirer (e.g. filling with the wrong type
of fuel, running out of fuel, loss of keys or becoming bogged
down), any costs incurred will be the responsibility of the hirer. |
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8. Responsibilities and Liabilities. |
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The hirer is responsible for any
traffic offences committed against the road traffic act, parking
fines or congestion charges whilst the vehicle is in their charge. |
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The hirer is responsible for daily
checks to the vehicle of fluid levels, bulbs and tyre pressures,
batteries. |
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The hirer is responsible for damage
to tyres, windscreens, windows, interior and exterior damage
to the vehicle. |
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The hirer is responsible for locking
doors and windows when the vehicle is left unattended. |
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The ignition key must be removed
& kept safe when the vehicle is not being driven. |
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Easy Hire Motorhomes Ltd cannot
accept any liability for replacement vehicle costs, travel or
accommodation costs or consequential losses from a breakdown
or accident. |
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Easy Hire Motorhomes Ltd will make
every effort to make sure your reserved vehicle is ready on time,
but in circumstances beyond our control where the vehicle is
not available and a suitable alternative is unavailable our liability
will be limited to refunding the payments made. |
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When the vehicle is in motion passengers
must be seated in the designated seats wearing the seat belt
provided, the gas must be turned off and any items not bolted
down made secure. |
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Drinking Water. We cannot be held
responsible for the cleanliness of drinking water obtained from
various campsites although we do advise that you drink bottled
water. |
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9. Insurance. |
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Our vehicles have comprehensive
insurance on the UK mainland for the named drivers on the hire
agreement for the period of the hire, please note that this does
note cover your personal property and you are advised to arrange
holiday insurance separately. |
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You may take the Motorhome to Ireland
or Western Europe, but we need to know in advance and you will
need to have our European Insurance & Breakdown Pack - .
(European cover is subject to approval by our insurers and is
limited to 250 miles per day, excess 10p per mile) The Classic
Camper is for UK mainland use only. |
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If you are late in returning the
vehicle, a penalty of £50.00 per hour or part hour will
be charged, this is partly to cover extending the insurance to
avoid you driving uninsured and as compensation for the inconvenience
caused to delay of the vehicle being unavailable for the start
of the next customers holiday. |
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Insurance Loading. Easy Hire Motorhomes
Ltd may incur additional charges if the driver to be insured
has a traffic conviction, is using a non-UK driving licence or
is in an occupation which is deemed high-risk. These charges
will be passed on to her hirer. |
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Standard Excess. There is a standard
excess of £750 In the event that through driver negligence,
and we have to make an insurance claim for any damage to either
the vehicle or third party property, the hirer will be liable
for the first £750. (which is your security deposit). The
hirer is fully liable for replacement or repair of windows or
tyre damage. |
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10. Security Deposit. |
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A £750 refundable deposit
is payable by credit or debit card on the day of the hire. We
do not accept cash. (please allow two weeks if paying by cheque)
(£1,250 for sports fixtures/music festivals) This is fully
refundable within three working days on the condition that the
vehicle is returned at the agreed date and time, in the same
condition as it was hired out to you, with the toilet and the
waste water empty, the interior clean including all cooking appliances
and the tank full of fuel. Failure to return the vehicle in clean
condition will incur a valeting charge. |
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The hirer should be aware that the
security deposit will be used to fund any loss or damage what
so ever to equipment, fixtures and fittings, windows, tyres or
negligent damage to the vehicle. |
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11. Smoking. |
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Easy Hire Motorhomes Ltd operate
a strictly enforced no smoking policy. If you decide to ignore
this policy valeting charges will be incurred. This also means
that you will lose your Security Deposit and also any cost of
replacing any items damaged by or from the smell of cigarettes,
pipes or cigars etc and will be charged accordingly. |
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12. Animals. |
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Pets are only allowed in some vehicles
and Easy Hire Motorhomes Ltd must be informed at the time of
booking. If you decide to ignore this policy valeting charges
will be incurred. This also means that you will lose your Security
Deposit and also any cost of replacing any items damaged by or
from the smell of animals. |
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Welcome Pack 