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Do I need
a special driving licence? |
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Do you offer
any long term hire discounts? |
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How long
should I allow for the handover when I come to collect the motorhome? |
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When can
I collect the motorhome? |
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When do
I have to return the motorhome? |
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Can I be
collected from an Airport or Railway Station? |
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Do you have
anywhere I can leave my car whilst I am away? |
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I wish to
book a ferry, what are the external dimensions of the vehicle? |
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Do you have
a list of caravan sites that I can use? |
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Can I take
a hired motorhome to Europe? |
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What are
the seating arrangements for passengers? |
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Do they
have hot and cold running water, showers, toilets and heating? |
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How will
I know how it all works - they seem very complicated? |
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How difficult
is it to drive a motorhome - arent they very large? |
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What Insurance
do you provide? |
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What MPG
can I expect from the motorhome? |
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Do you have
any motorhomes with automatic transmission? |
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Can I smoke
in the motorhome? |
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Are pets
allowed in your motorhomes? |
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Are Gas
and mains hook up leads provided in the motorhome? |
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What happens
if something inside the motorhome breaks while we are on holiday? |
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Are motorhomes
all right-hand drive? |
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Do any of
your motorhomes have tow bars fitted to them? |
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What happens
if I get a puncture? |
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What happens
if I am in a collision? |
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What happens
if I breakdown? |
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Can I cancel
my rental motorhome after Ive booked? |
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Can I have
more than one driver? |
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Do
I need a special driving licence?
Most of our motorhomes can be
driven on normal driving licences. Only the 6 berth Swift Sundance
630L & the 7 berth McLouis Tandy 640+ motorhomes requires
that you to hold a Category C1 entitlement on your driving licence.
Basically, what this means is that if you passed your driving
test before 1997 then the C1 Category should automatically be
on your driving licence. |
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Do
you offer any long term hire discounts?
Yes, discounts start after two
weeks hire, please enquire. |
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How
long should I allow for the handover when I come to collect the
motorhome?
If it is your first time in a
motorhome, we would like to spend at least one hour with you
running through the controls and fittings, so that you will leave
us feeling comfortable using everything. Please be prepared for
wait for half an hour for inspection on return of the vehicle. |
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When
can I collect the motorhome?
You can collect the motorhome
between 16:00 and 18:00 hrs on the day of hire, unless otherwise
pre arranged. On occasions your motorhome may be ready earlier
in the day, please enquire nearer your collection day. |
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When
do I have to return the motorhome?
You have to return the motorhome
between 08:00 and 10:00 hrs on the last day of the hire period,
unless otherwise pre arranged. |
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Can
I be collected from an Airport or Railway Station?
Yes, we can provide a pick up
and drop off service at a charge to be agreed. Please call for
more details. |
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Do
you have anywhere I can leave my car whilst I am away?
Yes, parking is available at
our secure premises but is left at the owners risk. |
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I
wish to book a ferry, what are the external dimensions of the
vehicle?
See the specification sheets
for the individual motorhomes. |
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Do
you have a list of caravan sites that I can use?
Yes, UK & European campsite
guides are provided in each motorhome. Along with a temporary
membership to the Camping & Caravanning Club. You may also
purchase full membership to the Caravan Club at the time of booking
up until collecting your motorhome. |
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Can
I take a hired motorhome to Europe?
You may be able to if you arrange
this when you book the hire. It must be stated in the booking
agreement. European Insurance cover note & breakdown assistance
is £90 per week for a driver with a clean licence. |
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What
are the seating arrangements for passengers?
All forward facing seats are
provided with three point seat belts, and all rearward facing
seats are provided with lap belts or three point seat belts.
In the 7 berth six seats belts are provided as standard. |
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Do
they have hot and cold running water, showers, toilets and heating?
All of the motorhomes available
to hire have all of those facilities. |
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How
will I know how it all works - they seem very complicated?
When you pick up your hire motorhome
you will be shown how all the main systems work. There will also
be a full set of written instructions in the motorhome to save
you having to remember everything. We also give you our mobile
telephone number so you can call us any day of the week inlcuding
weekend and Bank Holidays, we would rather you give us a call
if you have any problems while hiring one of our motorhomes.
First time hirers are really reassured with this service and
have complete peace of mind while away. |
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How
difficult is it to drive a motorhome - arent they very
large?
On the whole, it is not too difficult.
The smaller models, based on vans, are not much bigger than a
large car and are pretty similar to drive. Larger, coach built
motorhomes designed for families are slightly more difficult
to handle, but they benefit from being based around modern vans,
with good driving positions, large mirrors and power steering
- so they are not as difficult as you might think. |
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What
Insurance do you provide?
Our Motorhomes have comprehensive
insurance on the UK mainland for the named drivers on the hire
agreement for the period of the hire, please note that this does
note cover your personal property and you are advised to arrange
holiday insurance separately.
You may take the Motorhome to
Ireland or Western Europe, but we need to know in advance and
you will need to purchase our European travel pack. (European
cover is subject to approval by our insurers and is limited to
average 250 miles per day)
Insurance Loading. Easy Hire
Motorhomes may incur additional charges if the driver to be insured
has a traffic conviction, is using a non-UK driving licence or
is in an occupation which is deemed high-risk. These charges
will be passed on to the hirer.
Standard Excess. The hire rate
includes a standard excess of £1,000.00 (£1,250.00
European Travel). In the event of any damage to either the vehicle
or third party property, the hirer will be liable for the first
£1000.00 (£1,250.00 European Travel). The hirer will
also be fully liable for replacement or repair of windows or
tyre damage. For a small daily fee the Damage Limitation Waiver
option will reduce your excess. Please ask for this option. |
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What
MPG can I expect from the motorhome?
You can expect around 30 miles
per gallon (mpg) from all of our motorhomes. Depending on driving
conditions |
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Do
you have any motorhomes with automatic transmission?
No, all of our vehicles have
manual transmission. |
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Can
I smoke in the motorhome?
No, we have a strict NO SMOKING
policy. |
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Are
pets allowed in your motorhomes?
No, we have a strict NO PETS
policy. |
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Are
Gas and mains hook up leads provided in the motorhome?
Yes, all of our motorhomes are
equipped with propane gas cylinders and a 25m mains hook up lead. |
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What
happens if something inside the motorhome breaks while we are
on holiday?
If this happens, you should ring
us and ask for advice. The equipment in motorhomes is generally
reliable and is checked and tested between hires, so you should
not expect to experience problems. You will be responsible for
ensuring that all equipment is operated correctly and may be
liable for repair costs in the event that you fail to do this. |
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Are
motorhomes all right-hand drive?
All the motorhomes available
for hire through this site are right-hand drive, unless stated
otherwise. |
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Do
any of your motorhomes have tow bars fitted to them?
No. |
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What
happens if I get a puncture?
In most cases, changing the wheel
should not be significantly different to changing the wheel of
a car - so if you are comfortable with this, you can do it. If
you are not comfortable, you will be able to call out breakdown
assistance. Some larger motorhomes may have wheels which are
not suitable for changing yourself - you will be advised of this
when collecting the vehicle. |
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What
happens if I am in a collision?
Make sure you exchange details
with any other parties involved. If the accident is reported
to the police, make sure you get a reference number from them.
You should also report the accident to your hire company as soon
as possible. See here for Highway Code advice on documentation
of accidents www.highwaycode.gov.uk.
If anyone is hurt, you must report the accident to the police.
Remember to inform us as soon as possible. |
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What
happens if I breakdown?
You will be given the number
of a breakdown assistance service to call when you collect the
motorhome. Simply call this number for assistance and also call
the hire company to inform them of the problem. Any repair costs
may need to be authorised by your hire company before proceeding
- make sure you check with them. |
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Can
I cancel my rental motorhome after Ive booked?
Yes but you may lose your deposit. |
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Can
I have more than one driver?
This is possible. There is normally
a small extra charge per additional driver, but it is fairly
common to have two drivers. Both drivers will need to produce
valid driving licences & ID that meet Easy Hire Motorhomes
conditions. Make sure you provide details of the additional driver
when booking. |
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